Frequently Asked Questions

MOQ varies by product, quantity, packaging and customization. Standard products may support lower trial quantities, while OEM, private label and custom packaging projects generally require higher volumes.

Send us the product or SKU, estimated quantity, delivery country and any customization requirements. Our team will review your request and prepare a tailored quotation.

Yes. Selected projects can include logo engraving, private label branding, custom packaging, labeling and product-specific modifications.

Yes. Samples can be arranged for product evaluation. Availability, sample cost and shipping depend on the selected product and project requirements.

Lead time depends on the product, quantity, customization and packaging requirements. The estimated production schedule will be confirmed with your quotation.

Yes. BSIRI supports international orders with both air and sea freight options, based on order size, destination and required delivery time.

Shipping arrangements and Incoterms are selected according to the destination, shipment size and project requirements. Our team can recommend a suitable option when preparing your quotation.

Our products primarily use natural solid wood selected according to product design and manufacturing requirements. Product specifications and applicable safety information are available for selected items.

Testing reports and compliance documentation may be available depending on the product and destination market. Please tell us where the product will be sold so we can review the applicable requirements.

To evaluate your project efficiently, please provide:

• Product or concept
• Estimated quantity
• Branding or customization requirements
• Packaging requirements
• Delivery country
• ZIP / Postal Code
• Target delivery date